Response from Milton Lodge Hotel:
We are graded 4 stars so am pleased your scored us high for the room. The day before leaving you said you would be leaving early and would not require breakfast and I did offer you an earlier time but told me you were unsure what time would leave. And told us to have a lay in. I would have preferred if you had been truthful instead of leaving us thinking you had a good stay, Instead you wait until you get home and then say something different. I do not understand why you left us a £20 tip.